Kompetente technische Betreuung vor Ort wird für Isolierglashersteller immer wichtiger. Um Kunden in Italien und Malta noch schneller und persönlicher unterstützen zu können, hat IGK Ericom Italia/Racotek zum exklusiven Vertriebspartner für beide Märkte ernannt.
Reliable local support is becoming increasingly important for insulating glass manufacturers. To provide customers in Italy and Malta with even closer technical assistance and faster service, IGK has appointed Ericom Italia / Racotek as its exclusive distribution partner.
The new partnership combines IGK's expertise in high-performance sealing solutions with more than 50 years of experience in technical distribution. Founded in 1973, Racotek has established itself as a trusted partner to the Italian glass industry. Together with Ericom Italia, the company operates distribution centres in Rome, Teramo and Trento, ensuring fast delivery, local availability and responsive technical support throughout Italy.
For customers, the partnership means much more than reliable product supply. It provides direct access to experienced application specialists, practical technical advice and close cooperation with a partner who understands the requirements of the local market. This reflects IGK's philosophy of building long-term partnerships rather than simply supplying products.
James Rodo, Global CEO of IGK, emphasizes that close cooperation with customers enables the company to better understand market requirements and continuously develop solutions for modern insulating glass production. He describes the partnership with Ericom Italia / Racotek as one that is built on mutual trust, shared values and a common long-term vision.
Gianluca Benzi, Vice President of Ericom Italia / Racotek, adds that technical distribution today extends far beyond logistics. Customers expect support with production processes, machinery, standards, certification and investment decisions. Combined with IGK's product portfolio, this expertise creates real added value for insulating glass manufacturers.
Together, IGK and Ericom Italia / Racotek look forward to supporting customers in Italy and Malta with innovative sealing solutions, local technical expertise and a partnership designed for long-term success.
Aus drei zentralen Logistzentren werden IGK-Produkte in ganz Italien beliefert. Grafik: Ericom Italia/Racotek